Privacy Policy

At Belloura, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you visit our website (www.belloura.com.au) or interact with our services.

Information We Collect

We may collect the following types of personal information:

• Personal details: Name, email address, phone number, shipping and billing addresses.
• Payment information: When you make a purchase, we collect payment details (processed securely via third-party payment gateways).
• Account details: If you create an account, we store your login credentials and purchase history.
• Device and browsing data: IP address, browser type, pages visited, and interactions with our site.
• Marketing preferences: Your preferences for receiving promotional emails or SMS notifications.

How We Use Your Information

We use the collected information for the following purposes:

• Order processing & delivery – To fulfill and ship your orders.
• Customer support – To respond to inquiries and provide assistance.
• Marketing & promotions – To send promotional offers and updates (only with your consent).
• Website improvements – To analyze site traffic and enhance the shopping experience.
• Fraud prevention – To detect and prevent fraudulent transactions.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Trusted service providers – Payment processors, shipping companies, and marketing partners.
• Legal authorities – If required by law or to protect our legal rights.

Cookies & Tracking Technologies

Belloura uses cookies and similar technologies to enhance your browsing experience. These help us:

• Remember your preferences.
• Provide personalized product recommendations.
• Analyze website traffic and performance.

You can manage or disable cookies through your browser settings.

Data Security

We take data security seriously and implement industry-standard measures to protect your information from unauthorized access, loss, or misuse. All payments are securely processed through SSL encryption and reputable payment gateways.

Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing emails by clicking "Unsubscribe" in any email.
• Disable cookies through your browser settings.

To exercise your rights, please contact us at info@belloura.com.au.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email or website notifications.

Contact Us

For any questions about this Privacy Policy, please reach out to:

Email: info@belloura.com.au
Website: www.belloura.com.au